Account Based Ticketing Software Solutions

Overview

This Framework Lot provides SAM Members with an ability to call-off Account Based Ticketing Software to move their current ticketing proposition, such as Pay As You Go (PAYG) from a "Truth on Card" solution, to one where the fare and capping calculations are carried out in a back office system - "Truth on Server".

The new Account Based Ticketing back-office systems are the core platforms to receive details of customer journeys from multiple formats and be able to calculate fares due and appropriate caps to be applied.

The systems are then able to calculate the amounts due to operators as a result of their participation within the scheme, with the nature of cap calculations and operator reimbursement based upon configurable rules.

This Framework Lot hosts a number of Suppliers enabling the Users of the Framework to have a wide choice of supply options.

Key Information

PIN Notice 
2023/S 000-009722

Contract Notice       
2023/S 000-014522

Original Tender      
SAM Framework 5 ITT

Request for Information 
RFI Catalogue

Contract Award Notice         
2023/S 000-029683

Framework Start Date
October 1st 2023

Framework End Date         
September 30th 2027

Extension Available         
+1 +1 Years

Award Option         
Direct Award or Further Competition 

Who Should Use This Lot

This Lot is suitable for, but not limited to:

  • Local Authorities, Combined Authorities, Regional Transport Bodies, National Governments or Other Public Sector Bodies wishing to procure an Account Based Ticketing (ABT) Solution;

  • Any Transport Operator wishing to buy an Account Based Ticketing (ABT) Solution.

All users of the National Procurement Framework need to be a Member of SAM. A copy of the Project Initiation Document (PID) for the National Mobilities Procurement Hub is available here.

Guidance Notes

Guidance Notes on how a SAM Member can call-off from the Account Based Ticketing (ABT) Solution Lot are available here.

The Guidance Notes are designed to assist and inform a SAM Member on all aspects of undertaking a call-off from the Framework, including:

  • Scoping a Member's own requirements;

  • Identifying the most suitable Supplier(s) to meet these requirements;

  • Preparing the Call-Off Order;

  • The process for undertaking a Further-Competition (if one is required); and

  • The costs for using the Framework.

Suppliers Available

There are five Suppliers available under this Lot.

Benefits of the Framework

The National Mobilities Procurement Hub Framework Lots are fully compliant with UK procurement legislation for the public sector - so you do not need to run your own procurement process;

  • All Framework Agreements have been upgraded since 2022 and are based upon Crown Commercial Service (CCS) terms;

  • All Suppliers available under this Lot have been assessed for their financial stability, experience, technical ability and commitment to Social Value;

  • All Orders are underpinned by a Framework Agreement, which clearly sets out the terms and conditions of the Order.