Handheld ITSO Electronic Ticket Machines (ETMs)

Overview

This Framework Lot provides Handheld ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment. Handheld ETMs are important in enabling a passenger to board and pay for transport, via multiple methods including ITSO Smart Cards, Contactless EMV, ABT, Electronic Tokens, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods.

The Framework Lot Handheld ETMs support a range of support software and licences to provide additional services. These include software such as a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, BODs Compliance, Driver Messaging, Schedule Adherence, Traffic Light Priority Control, and Multiple Payment Systems to name but a few.

This Framework Lot hosts a number of Handheld ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options.

Key Information

PIN Notice 
2022/S 000-023455

Contract Notice       
2022/S 000-025915

Original Tender      
SAM Framework 2 ITT

Request for Information 
RFI Catalogue

Contract Award Notice         
2022/S 000-005300

Framework Start Date
February 20th 2023

Framework End Date         
February 19th 2027

Extension Available         
+1 +1 Years

Award Option         
Direct Award or Further Competition 

Who Should Use This Lot

This Lot is suitable for, but not limited to:

  • Local Authorities, Combined Authorities, Regional Transport Bodies, National Governments or Other Public Sector Bodies wishing to procure Handheld ITSO Electronic Ticketing Machines;

  • Any Transport Operator wishing to buy Handheld ITSO Electronic Ticket Machines.

All users of the National Procurement Framework need to be a Member of SAM. A copy of the Project Initiation Document (PID) for the National Mobilities Procurement Hub is available here.

Guidance Notes

Guidance Notes on how a SAM Member can call-off from the Handheld ITSO Electronic Ticket Machines (ETMs) Lot are available here.

The Guidance Notes are designed to assist and inform a SAM Member on all aspects of undertaking a call-off from the Framework, including:

  • Scoping a Member's own requirements;

  • Identifying the most suitable Supplier(s) to meet these requirements;

  • Preparing the Call-Off Order;

  • The process for undertaking a Further-Competition (if one is required); and

  • The costs for using the Framework.

Suppliers Available

There are five ETM Suppliers available under this Lot.

Benefits of the Framework

The National Mobilities Procurement Hub Framework Lots are fully compliant with UK procurement legislation for the public sector - so you do not need to run your own procurement process;

  • All Framework Agreements have been upgraded since 2022 and are based upon Crown Commercial Service (CCS) terms;

  • All Suppliers available under this Lot have been assessed for their financial stability, experience, technical ability and commitment to Social Value;

  • All Orders are underpinned by a Framework Agreement, which clearly sets out the terms and conditions of the Order.