ITSO Card Printing and Bureau Services

Overview

This Framework Lot provides access to ITSO Card Printing and Bureau Services for concessionary and commercial passenger transport services, and their ancillary services.

The ITSO Card Printing and Bureau Services Framework Lot (Lot 1) is for the provision of Bureau Services covering a range of Smartcard (CMD) types and volumes - including bulk printing.

The Suppliers on the Framework are all capable of linking to multiple Customer Management Systems (CMS’s) and ITSO HOPS. The Bureau Suppliers all provide a range of Card Printing & Encoding Services as well as support services such as:

  • Multiple forms of encoding;

  • Card Design & Test Card services;

  • Hologram and Security Film provision;

  • Provision of data entry to a CMS;

  • Customer letter printing;

  • Card fixing to letters;

  • Distribution to individual addresses as well as centralised fulfilment.

This Framework Lot hosts a number of Suppliers enabling the Users of the Framework to have a wide choice of supply options.

Key Information

PIN Notice 
2022/S 000-023456

Contract Notice       
2022/S 000-0025916

Original Tender      
SAM Framework 3 ITT

Request for Information 
RFI Catalogue

Contract Award Notice         
2022/S 000-004855

Framework Start Date
October 1st 2023

Framework End Date         
September 30th 2027

Extension Available         
+1 +1 Years

Award Option         
Direct Award or Further Competition 

Who Should Use This Lot

This Lot is suitable for, but not limited to:

  • Local Authorities, Combined Authorities, Regional Transport Bodies, National Governments or Other Public Sector Bodies wishing to procure ITSO Card Printing and Bureau Services;

  • Any Transport Operator wishing to buy ITSO Card Printing and Bureau Services.

All users of the National Procurement Framework need to be a Member of SAM. A copy of the Project Initiation Document (PID) for the National Mobilities Procurement Hub is available here.

Guidance Notes

Guidance Notes on how a SAM Member can call-off from the ITSO Card Printing and Bureau Services Lot are available here.

The Guidance Notes are designed to assist and inform a SAM Member on all aspects of undertaking a call-off from the Framework, including:

  • Scoping a Member's own requirements;

  • Identifying the most suitable Supplier(s) to meet these requirements;

  • Preparing the Call-Off Order;

  • The process for undertaking a Further-Competition (if one is required); and

  • The costs for using the Framework.

Suppliers Available

There are three Suppliers available under this Lot.

Benefits of the Framework

The National Mobilities Procurement Hub Framework Lots are fully compliant with UK procurement legislation for the public sector - so you do not need to run your own procurement process;

  • All Framework Agreements have been upgraded since 2022 and are based upon Crown Commercial Service (CCS) terms;

  • All Suppliers available under this Lot have been assessed for their financial stability, experience, technical ability and commitment to Social Value;

  • All Orders are underpinned by a Framework Agreement, which clearly sets out the terms and conditions of the Order.